privacy & cookies

Privacy & cookies

In this privacy statement we explain which personal data we collect and use and for
what purposes.

Data capture and processing
By using our website, you leave certain information with us. This may include personal data. You can provide us with personal data both actively and passively. Active provision concerns data that you enter yourself on the website or, for example, send to us by e-mail. In addition, data can be automatically added to the website
stored, sometimes without you being aware of it. In that case, it concerns passively provided data. In this privacy statement you will find exactly which actively and passively provided data are processed and for what purposes. All unnecessary data will be deleted. You can also request access, change or deletion of data yourself via the
contact form on our website. To prevent misuse and/or fraud, we may ask you to identify yourself with such a request.

Email & newsletter
If you register for this, we can inform you via a newsletter about our products, services and related matters. These emails that we send you contain a link that allows you to unsubscribe. Under no circumstances will the subscriber file be provided to third parties. If you fill in a contact or registration form on our website, or send us an e-mail, we will
the data you send us is kept for as long as the nature of the form or the content of your email requires for the complete answering and handling thereof.

Provision to third parties
We do not provide your data to third parties, unless this is necessary in the context of an agreement that you conclude with us or when this is required by law. In case of suspected fraud or misuse of our website, we may hand over personal data to the competent authorities.

Customer data
We store personal data that is necessary for the processing of your request. This includes your name and your address details. Your address details are linked to the specific communication.

Services from Google, Bing, …
On our website we use certain services from Google, among others, which can use cookies and other techniques, such as Google Analytics and Google Adwords, to keep track of how users use the website. The information obtained is including
the address of your computer (IP address) transferred to and stored by Google. Google uses this information to keep track of how the website is used, to provide us with reports about the website and to provide advertisers with information about the effectiveness of their campaigns. Google may provide this information to third parties if Google
is required to do so by law, or insofar as these third parties process the information on behalf of Google. We have no influence on this.

Click behavior and visit data
We keep general visitor data on the website. In this context, in particular the IP address of your computer, any user name, the time of retrieval and the data sent by a visitor's browser can be registered and used for statistical analyzes of visiting and clicking behaviour. We try to anonymize these data as much as possible. This data is not provided to third parties.

Use of cookies
Papuchie uses cookies to make your browsing experience easier and more enjoyable and to better tailor the content of its websites to your needs and preferences. You can suppress the installation of cookies, but then some parts of our websites will not work or will not work optimally. If you continue to visit our websites without changing your cookie settings
or click the "Agree" link, we assume that you accept the installation of cookies. Consult our cookie policy for more information about the use of cookies and the possibility to block cookies at any time.

What are Cookies?
Cookies are small pieces of information that the website sends to your browser so that your browser can be recognized ("session cookie"). Cookies also ensure that visitors to the website can be identified on repeated visits to the website ("permanent cookie"). The cookies are written to the visitor's hard drive. Cookies can be placed by the server of the website you visit or by partners with whom this website collaborates. Cookies only read the information placed by the cookies themselves. The cookies do not have access to other information. A cookie usually contains the name of the server that placed the cookie, an expiration date and a unique number code. Cookies help to better tailor the website to the wishes and preferences of visitors. Cookies can also be used to make the content of a website or the advertising on a website more personal to visitors.

The Papuchie website uses the following cookies:

Necessary cookies
These cookies are essential for you to be able to visit our websites and to use certain parts of them. These cookies allow you, for example, to navigate between the different parts of the website or, for example, to fill in forms and participate in discussions on our forums. Even if you wish to log in to one of Papuchie's websites with your personal account, these cookies are necessary to securely verify your identity before we grant access to your personal information. If you refuse these cookies, certain parts of the website will not work or will not work optimally.

Functional cookies
The functional cookies are the cookies that facilitate the functioning of our websites and make it more pleasant for the visitor and ensure that you get a more personalized surfing experience. These are, for example, the cookies that remember your preference somewhere, or keep track of whether you have already been asked to participate in a survey so that we do not ask you again and again.
submit the same survey.

Performance cookies
We use performance cookies to collect information about how visitors use our websites with the aim of improving the content of our websites, adapting it more to the wishes of visitors and increasing the ease of use of our websites.
For example, there is a cookie that helps us count the number of unique visitors and a cookie that keeps track of which pages are the most popular.

Third-party cookies
The Papuchie website works with advertising cookies. During your visit to the website, your surfing behavior and your demographic and profile data are processed anonymously in an advertising cookie. Advertisers on the website can also install advertising cookies. The
information we collect from these advertising cookies is used to measure the effectiveness of the advertising and to better tailor the advertising to your possible interests.

Embedded content
To support our marketing and other media activities, the Papuchie site sometimes points to other sites via a clickable link. Cookies may also be created when visiting these external sites. For more information about the creation of cookies on
such sites, Papuchie recommends that you check the privacy policies of these websites.

Management of cookies
You can refuse the installation of cookies via your browser settings. You will find the method of refusing cookies for the most commonly used browsers on the following website: You can also remove the already installed cookies from your computer or mobile device at any time.

Third Party Websites
This website may contain links or banners pointing to the websites of third parties. This privacy statement does not apply to third party websites connected to this website through such links. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We therefore recommend that you read the privacy statement of these websites before using those websites.


What is GDPR?
The new European GDPR legislation aims to better protect the privacy of citizens. GDPR stands for General Data Protection Regulation.

The GDPR aims to better protect the privacy of citizens by establishing uniform rules for the entire EU:

  • citizens will have more control over how their personal data is used
  • there is a clear legal structure so that companies know how to act to ensure privacy.

Every organization, every company, every government that collects and processes personal data of European citizens must apply GDPR, regardless of the country where the company or organization is located.

GPDR on data collection (online and offline)

  • The user must give explicit consent (opt-in). No more pre-ticked boxes (opt-out) to receive a newsletter or commercial notifications.
  • The data collector must explicitly state which data is collected and for what purpose.
  • The collected data may only be used for this purpose, and for a period consistent with that purpose.

GDPR on data retention

  • When you store data, you must adequately protect the data and ensure its privacy.
  • A breach of data security must be reported within 72 hours.
  • The person whose data you store must have access to the data, who can view, correct, or have it removed. The company must be able to provide an electronic copy of its private file.
  • The person whose data you store must also be able to withdraw their consent at any time.

GDPR on the supervision of data

  • Companies with more than 250 employees must appoint a Data Protection Officer who supervises the correct implementation of the GDPR regulation.
  • In Belgium, the Privacy Commission was charged with monitoring GDPR compliance.

Change Privacy Statement
We reserve the right to make changes to this statement. We therefore recommend that you consult this statement regularly so that you are aware of these changes.